What the experts say
Processes, methods, organisation, controls, digital solutions… Here we cover all subjects related to quality and continuous improvement.
Improving service quality through effective quality controls
In the care services sector, providing quality services is essential. However, guaranteeing this quality on...
Key criteria for choosing an ERP adapted to the growth of care services companies
The care services sector is evolving, with companies having to adapt to increasing demands for...
Data security : Why care services companies need a reliable management solution
Did you know that 39% of French businesses suffered a cyber attack in 2022? Cyber...
Harnessing the power of mobile applications to optimise field operations
In the dynamic care services sector, optimising operations in the field is a key factor...
Change management at the heart of the digital transformation of care services companies
Far from the clichés of an archaic sector, human services companies are seizing on digital...
How can a care services company raise its profile?
Digital technology is constantly evolving, and competition is intensifying. Becoming visible online has become a...
Press review – April
Introducing the SENEF and Progisap Press Review. This monthly press review is a digest of...
Business Intelligence: A major asset for service companies
Data is becoming the key to success, and human services companies need to adopt high-performance...
PROGISAP x Yousign: Electronic signatures to boost the efficiency of care services companies
Simplification, security and compliance: these are the key words in the collaboration between PROGISAP, business...
Improving the profitability of service companies: key indicators and solutions?
Human services companies face many challenges in maintaining and improving their profitability. Customer satisfaction, operational...
What indicators are used to calculate profitability in service companies?
Calculating profitability is an important exercise for all businesses, and service companies are no exception....
How much time do you spend on payroll each month?
Payroll management is a time-consuming task for human services companies of all sizes. On average,...
How much time do you spend on payroll each month?
Time and attendance is often seen as a mere administrative burden. But did you know...
Integrating new customers/users: a performance contract
Effectively integrating new customers/users is more than just a formality. It's an important step that...
Women in tech and digital: it’s more than possible!
Women in the tech and digital industries have played a role that is often overlooked....
Customer service: its role, how it works, its benefits
Customer service is an important department for any company that aspires to growth and sustainability....
The SAAD and the SSIAD: two complementary services to help elderly people stay at home
The SAAD and the SSIAD are two medico-social services that help elderly people who are...
Press Review – March
Introducing the SENEF and Progisap Press Review. This monthly press review is a digest of...
