LOGICIEL DE GESTION SERVICES A LA PERSONNE

Solutions logicielles, web et mobiles pour les professionnels des Services à la personne.

Progisap est l’écosystème digital métier qui vous permet d’assurer le pilotage complet de votre activité de Service à la Personne….

Gestion commerciale, planification, facturation, gestion RH, payes, pointage et communication, gestion de la qualité.

Contact et Demande de Démo

Logiciel gestion Services à la Personne SAAD SSIAD

Progisap en vidéo

Découvrez en vidéo les fonctionnalités et avantages Progisap.

Progisap supports all areas of the Care Services sector.

Home help

Management of the home help and support service business, particularly for the elderly and disabled.
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Home care

Management of the home nursing service activity.
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Home childcare

Software for managing childcare services that meets the specific requirements and regulations of the profession.
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Services
comfort

Software for managing cleaning activities in private homes.
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Maintenance of gardens and exteriors

Software for managing your DIY and landscaping activities. Put your trust in Progisap.
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Contact and Demo Request

PROGISAP, the digital world dedicated to Care Services professionals

Progisap brings together all the web and mobile solutions needed for the complete management of care services companies, SAADs and SSIADs.

100% profession

100% web

100% upgradable

100% safe

Progisap, the business software for centralised management of your care services activities

Sales management, planning, invoicing, HR management, payroll, time and attendance and communication, quality management. Gain visibility and reliability with Progisap.

gestion commercial crm logiciel saad ssiad

Follow-up
commercial

Management
invoicing

Planning
of services

Steering
activity

Management
of teams

Contact and Demo Request

logiciel services à la personne SAAD SSIAD

« With Progisap, it’s easy and secure to schedule work, and I can do my monthly invoicing in less than an hour. »

Sonia, SAP Agency Manager

application mobile services a la personne saad ssiad mobisap

« With Mobisap, I receive my work schedules in real time, I have details of the services to be carried out and I can communicate with the agency. »

Anne, Care Services Worker

Mobisap, the traceability and communication application for Care Services workers

Planning, clocking in and out, routes, mission orders, diary and communication. Mobisap is connected to Progisap in real time, so you can monitor and comply with legal requirements.

Solution
pointing

cahier des charges application mobile saad ssiad

Order
mission

planification application mobile saad ssiad

Planning
of services

rapports-de-missions-application mobile-saad-ssiad

Report
de mission

échanges conseils départementaux application mobile saad ssiad

Security agent
identity

dépendance application mobile saad ssiad

Dependence

Contact et Demande de Démo

Qualimobi, the quality control application for operations

Risk assessment, needs assessment, visit reports, complaints and anomalies, inspection grids, customer satisfaction. Qualimobi is the complete digital solution that lets you control and monitor services on the move. Improve quality through control and continuous improvement.

enquête qualité application qualité saad ssiad

Application
quality control

création enquête qualité application qualité saad ssiad

Online creation
of surveys

Communication clients application qualité saad ssiad

Monitoring results
and action plans

paramétrage application qualite saad ssiad

Publication
of results

Contact et Demo Request

“With Qualimobi, I can create customised questionnaires. This means I can manage quality more effectively and draw up improvement plans.

Baptiste, Quality Manager, Care Services Network

gestion payes services à la personne silae saad ssiad

« Grace à l’association Progisap – Silae, les heures réalisées par mes salariés sont transmises automatiquement pour la création des bulletins de payes. J’ai gagné deux jours par mois sur la gestion des payes. »

Xavier, Responsable payes Services A la Personne

Silae, the integrated payroll and HRIS management solution

Automate your payroll processes by connecting your operations to Progisap’s planning system.

Cycle de gestion
des payes

Synchronisation
des données RH

The electronic safe

Secure the storage and communication of your employees’ payroll data.

The electronic
safe

Contact et Demo Request

The Employee Portal, a communication and monitoring application dedicated to employees

The Employee Portal enables security and guarding companies to maintain constant communication with their employees. It provides visibility by monitoring schedules and assignments, managing employee requests, and making available and archiving documents (payrolls, contracts, signatures).

Schedules, rounds
Time management

Changements administratifs logiciel saad ssiad

Leave and advance payments
updates

Schedules, rounds
Time management

Leave and advance payments
updates

Contact et Demo Request

« Avec le portail salariés, mes collaborateurs peuvent faire leurs demandes de congés, consulter leurs plannings et recevoir leurs documents. »

Léa, Responsable RH Réseaux Services à la Personne

« Avec Clink, je communique directement avec mes clients, ils peuvent ainsi me faire parts de leurs besoins et je peux leur mettre à disposition leurs documents. »

Yamina, Directrice Agence Services A la Personne

End customer relations portal

The Customer Portal enables Care Services companies to maintain constant communication with their customers. It provides visibility by making documents available, tracking needs and planned services.

gestion documents clients application mobile saad ssiad

Management
customer requests

Planifications, missions
intervenants

devis clients application mobile saad ssiad

Management
commercial

Monitoring
quality

Management
document

fichier client application mobile saad ssiad

Reference
of sites

Customer mobile application

Mobile application for customer satisfaction and communication. Increase customer loyalty and customer relations.

Satisfaction
customer

Communication
customer

Contact and Demo Request

Founded in 2011 by Momar Mbaye, Senef specialises in publishing and marketing web and mobile Enterprise Resource Planning (ERP) solutions.

The company built its success on its SAAS – 100% Web – Progisap software dedicated to the personal services and senior residences sector. It subsequently diversified into the growth markets of multi-service cleaning and hotel staff management via its Progiclean and Seenet solutions.

+ 1 500

Customers

+ 55

Employees

+ 30%

Growth/year

+ 10 years

experience

3 ecosystems

Profession, Web et mobile

Progisap, Segur Digital Health referenced software

The DUI (Electronic User File) integrated into Progisap has been approved by the ANS (Digital Health Agency) as part of the Digital Health Segur.

ANS ET SEGUR DU NUMÉRIQUE EN SANTÉ

The Digital Health Segur is an ambitious government project led by the ANS, designed to rationalise and secure the transfer, storage and provision of health data between the various players in the healthcare chain.

As part of Wave 1 of this reform, Progisap has incorporated the changes required by the project, and has thus benefited from ANS accreditation.

obligations-reglementaires-ssiad-services-soins-infirmiers-a-domicile

PROGISAP INCORPORATES SEGUR’S REQUIREMENTS FOR DIGITAL HEALTHCARE

Use of the INS: the National Health Identifier
to identify users.
Connection via Pro Santé Connect
to connect and authenticate to all digital health services and access the DUI (Electronic User File).
Feeding the DMP: Dossier Médical Partagé (shared medical file)

by the DUI Progisap: Electronic User File.
Use of MS Health: secure healthcare messaging
for secure exchanges of healthcare data between professionals within the MS Santé sphere of trust.
HDS: Health Data Hosting
To comply with current regulations on the secure online storage of health data

PROGISAP SUPPORTS ESMS IN THEIR COMPLIANCE AND DIGITAL TRANSFORMATION

Adopter Progisap, c’est la garantie de répondre aux règles en vigueur en matière de parcours de soin.

It also means access to specific funding designed to enhance the uses associated with this project and support the digital transformation they entail.

The advantages of a 100% web solution

Our 100% web-based SaaS software solutions are transforming the daily lives of Care Services companies by offering flexibility, efficiency, innovation and security.

What does it cost to benefit from Progisap?Olivier CARRE2024-07-08T16:13:21+02:00

What does it cost to benefit from Progisap?

One-off installation costs.
User fees in the form of a monthly subscription.

What services are included in the installation fee?Olivier CARRE2024-07-08T16:12:22+02:00

What services are included in the installation fee?

They include start-up maintenance, commissioning costs, setting up your documents, transferring your data (if required) and training.

What is included in the monthly Progisap subscription fee?Olivier CARRE2024-07-08T16:11:02+02:00

What is included in the monthly Progisap subscription fee?

Your monthly fee includes access to the Progisap service, the helpdesk, your dedicated account manager, as well as maintenance and updates to your software.

What is the duration of my commitment?Olivier CARRE2024-07-08T16:09:55+02:00

What is the duration of my commitment?

The Progiclean offer is based on a tacitly renewable 3-year commitment.

I want to break my contract before the end of my contract?Olivier CARRE2024-07-08T16:05:38+02:00

I want to break my contract before the end of my contract?

You must specify your request by registered letter 6 months before the desired departure date.

How is the software set up?Olivier CARRE2024-07-08T16:04:43+02:00

How is the software set up?

We’ll assign you a dedicated account manager to help you set up your business. Initially, he or she will identify your needs and then suggest the offer best suited to your company. Once your deployment plan has been drawn up, our technical teams will create your Progiclean environment and interface. Your account manager will then train your teams to use the software. Finally, you’re ready to digitise your day-to-day activities. The average implementation time is between 4 and 6 weeks.

How do I access the Progisap software?Olivier CARRE2024-07-08T16:03:51+02:00

How do I access the Progisap software?

Progisap is a 100% web-based software in SaaS mode. You can connect from any type of device (computer, tablet, phone) with an internet connection and a web browser (preferably Chrome). We recommend that you have the latest version of your browser to get the best performance from the software.

Is there a customer portal and an employee portal?Olivier CARRE2024-07-08T16:02:06+02:00

Is there a customer portal and an employee portal?

Yes, your Progiclean software allows you to benefit from optional customer portals and/or employee portals.

Where is my company’s data hosted?Olivier CARRE2024-07-08T16:01:26+02:00

Where is my company’s data hosted?

PROGICLEAN is 100% web-based software. Your data is hosted on remote web servers. We select our servers from service providers based in France. Our servers and access to your PROGICLEAN database are secure.

And if the web server goes down or is hacked, what do you have planned?Olivier CARRE2024-07-08T16:00:10+02:00

And if the web server goes down or is hacked, what do you have planned?

We make back-ups of your database several times a day, which we store on secondary servers to ensure immediate and rapid restoration of your data in the event of a problem.

And if tomorrow I decide to end the service with Progisap, what happens to all my data and information?Olivier CARRE2024-07-08T17:12:00+02:00

And if tomorrow I decide to end the service with Progisap, what happens to all my data and information?

Every day all your data is backed up. You can retrieve them in full at any time. Your data is your property and will be returned to you in all cases.

If an employee leaves my company, can I immediately block his access?Olivier CARRE2024-07-08T15:58:00+02:00

If an employee leaves my company, can I immediately block his access?

Yes, as an administrator, you can block access to PROGISAP and all mobility tools with just 1 click.

When you upgrade your software with new features and optimizations, should you pay for the upgrade?Olivier CARRE2024-07-08T15:56:51+02:00

When you upgrade your software with new features and optimizations, should you pay for the upgrade?

No. Up-to-date maintenance of the PROGISAP software is included in your subscription. You will systematically benefit from all the optimisations, new features and improvements of the tool.

Does Progisap interface with all the accounting software on the market?Olivier CARRE2024-07-08T17:12:51+02:00

Does Progisap interface with all the accounting software on the market?

Yes, our PROGISAP software can be exported in a standardised format for integration into accounting software (SAGE, CEGID, EBP, etc.).

Does Progisap software interface with all payroll software on the market?Olivier CARRE2024-07-08T17:17:52+02:00

Does Progisap software interface with all payroll software on the market?

Yes, our Progisap software allows standardised export for integration into payroll software.

Is Progisap a CRM or an ERP?Olivier CARRE2024-07-08T17:14:15+02:00

Is Progisap a CRM or an ERP?

Both. CRM stands for Customer Relationship Management. The aim of CRM is to help you optimise prospecting and sales management. ERP, or Enterprise Resource Planning, is used to optimise a company’s production costs.

The employees in my company don’t have the same level of responsibility. I’d like to be able to control who does what. Is this possible?Olivier CARRE2024-07-08T17:36:54+02:00

The employees in my company don’t have the same level of responsibility. I’d like to be able to control who does what. Is this possible?

Exactly. There are user profiles with different levels of access. For example, an employee in charge of drawing up quotations and contracts may not have access to HR information (employees’ personal details) or accounting data (invoicing, receipts, etc.).

You have the power to create and define profiles and access for each of your employees.

Integration and automationOlivier CARRE2024-07-08T10:51:18+02:00

Integration and automation

Digitization facilitates the integration of different solutions and technologies, enabling greater automation of repetitive tasks and better data collection for decision-making, thus optimizing security operations.

Data securityOlivier CARRE2024-07-08T10:51:59+02:00

Data security

We invest heavily in security measures designed to protect data against all forms of IT risk and cyber-malware, offering a level of security that individual companies might find difficult to achieve on their own.

Scalability and flexibilityOlivier CARRE2024-07-08T10:52:52+02:00

Scalability and flexibility

Our SaaS solutions enable operational flexibility, where companies can easily adjust their usage and subscription to changing needs, without having to invest in new infrastructure.

Cost reductionsOlivier CARRE2024-07-08T10:53:28+02:00

Cost reductions

Digitization reduces the need for heavy investment in hardware and software. Companies generally pay a subscription fee, which helps convert capital costs into more manageable operational costs.

Automatic updatesOlivier CARRE2024-07-08T10:54:06+02:00

Automatic updates

Progisap and its applications are updated automatically, ensuring that security companies have access to the latest features and security fixes without manual intervention or downtime.

Enhanced accessibilityOlivier CARRE2024-07-08T10:54:47+02:00

Enhanced accessibility

Our 100% online SaaS solutions enable security teams to access systems and information in real time from any Internet-connected device, facilitating coordination and responsiveness in the field. Mobile and tablet applications, as well as customer and employee portals, are linked in real time to Progisap software.

Références et témoignages clients

Progisap et ses solutions Mobisap, Qualimobi, Silae équipent plus de 500 entreprises de Service à la Personne en France.

SERVICES A LA PERSONNE

RÉSIDENCES SERVICES SENIORS

Senef partners

Senef relies on technological and commercial partners who are leaders in their markets to complete and optimise its offering.

Technology and connectors

Silae TOP 100 HRIS Payroll Partnership

The collaboration between Progisap and Silae provides SMEs and SMIs in the Personal Services sector with a comprehensive offering for the organisation of their business and their entire HRIS.

This is particularly the case for the automatic generation of pay slips directly from the activity planning managed by Progisap.

Federations and events

We have close links with the major players in the sector and attend major national and international events.

Federations
partners

SYNERPA Congress

Care Services Exhibition

FEDESAP Great Debate

Silver Eco Digital days

Press coverage

The adventure of the Senef Group is regularly reported in the press.

Trade and business press

“Momar Mbaye, the founder of Senef, has decided to target areas that he describes as “essential and resilient”. The ageing of the population (the silver economy) is a major challenge, and as for waste management, we saw during the Covid period that it was the first to take off again, and even that it was one of the few to continue operating”. THE NEW FACTORY

“We started from the major challenges of RSS. The management of a residence is quite onerous, with the accommodation aspect, the life of the residence, the staff, invoicing at the end of the month and many other things. Progisap RSS meets all these requirements through its business modules and simplifies all these processes. CAPGERIS

“To consolidate its position in France and step up its international expansion in the multi-service cleaning sector in particular, Senef Soft is finalising a €6.5 million round of financing from Isatis Capital. Senef quickly understood the market and its potential. France has 22,000 cleaning companies. Senef Soft’s annual growth rate of 20% points to a promising future. MADDYNESS

“On 2 May 2023, the French start-up, which has been operating without raising any funds since 2011, announced an initial financing round of €6.5 million from Isatis Capital. The idea is to accelerate the marketing of its platforms, particularly internationally, and to move into new sectors”. THE DIGITAL FACTORY

“To date, Senef Soft has more than 1,300 customers in around ten countries. With this new round of financing, the company plans to strengthen its teams, expand internationally and diversify its offering into related sectors. FRENCHWEB.fr

In 2023, to accelerate its development

Senef raises €6.5m
from Isatis Capital

Senef, which has not raised any funds since 2011, announced in May 2023 that it had secured initial financing of €6.5 million from Isatis Capital. The idea is to accelerate the marketing of its platforms, particularly internationally, and to move into new sectors.